Previous incidents

June 2025
Jun 30, 2025
1 incident

Source Materials API is down

Resolved

Resolved Jun 30, 2025 at 7:18am UTC

Source Materials API recovered.

3 previous updates

Jun 29, 2025
1 incident

Source Materials API is down

Resolved

Resolved Jun 29, 2025 at 1:42pm UTC

Source Materials API recovered.

9 previous updates

Jun 28, 2025
1 incident

Source Materials API is down

Resolved

Resolved Jun 28, 2025 at 7:20am UTC

Source Materials API recovered.

1 previous update

Jun 27, 2025
1 incident

Main API and Source Materials API are down

Resolved

Resolved Jun 27, 2025 at 4:38pm UTC

Main API recovered.

5 previous updates

Jun 26, 2025
1 incident

Source Materials API is down

Resolved

Resolved Jun 26, 2025 at 2:09pm UTC

Source Materials API recovered.

3 previous updates

Jun 23, 2025
2 incidents

Unable to register new congregation

Resolved

Resolved Jun 23, 2025 at 6:40pm UTC

We applied the necessary fix to the Miscellaneous API and the services are back to normal again.
We are very sorry for the inconvenience.

1 previous update

Main API is down

Resolved

Resolved Jun 23, 2025 at 5:54pm UTC

Main API recovered.

1 previous update

Jun 19, 2025
1 incident

Source Materials API is down

Resolved

Resolved Jun 19, 2025 at 9:26pm UTC

Source Materials API recovered.

3 previous updates

Jun 18, 2025
1 incident

Source Materials API is down

Resolved

Resolved Jun 18, 2025 at 9:36pm UTC

Source Materials API recovered.

3 previous updates

Jun 12, 2025
2 incidents

Outage with Google services

Resolved

Resolved Jun 13, 2025 at 1:10am UTC

Google services are now restored.
Thank you for your patience.

1 previous update

Main API is down

Resolved

Resolved Jun 12, 2025 at 1:16pm UTC

Main API recovered.

1 previous update

Jun 07, 2025
1 incident

Main API is down

Resolved

Resolved Jun 7, 2025 at 9:13am UTC

Main API recovered.

1 previous update

Jun 04, 2025
1 incident

Main API is down

Resolved

Resolved Jun 4, 2025 at 10:18pm UTC

Main API recovered.

1 previous update

Jun 03, 2025
1 incident

Main API is down

Resolved

Resolved Jun 3, 2025 at 9:16pm UTC

Main API recovered.

3 previous updates

Jun 02, 2025
1 incident

Main API is down

Resolved

Resolved Jun 2, 2025 at 3:53am UTC

Main API recovered.

1 previous update

May 2025
May 31, 2025
1 incident

Main API is down

Resolved

Resolved May 31, 2025 at 10:53pm UTC

Main API recovered.

1 previous update

May 27, 2025
1 incident

Main API is down

Resolved

Resolved May 27, 2025 at 3:39am UTC

Main API recovered.

1 previous update

May 25, 2025
1 incident

Main API is down

Resolved

Resolved May 26, 2025 at 7:00am UTC

Root Cause Identified

We have completed our investigation into the incident and would like to share the root cause and resolution.

What happened:

The backend API became unavailable because the custom domain assignment for the API were not set, causing requests to the API's public endpoint to fail.

Resolution:

To immediately restore functionality, we provisioned a new domain for the backend API and updated the application to point to this new endpoint.

Next steps:

We are wo...

2 previous updates

May 23, 2025
1 incident

Main API is down

Resolved

Resolved May 23, 2025 at 11:00am UTC

Main API recovered.

1 previous update

May 22, 2025
1 incident

Main API is down

Resolved

Resolved May 22, 2025 at 10:15am UTC

Main API recovered.

3 previous updates

May 21, 2025
1 incident

Main API is down

Resolved

Resolved May 21, 2025 at 4:42am UTC

Main API recovered.

1 previous update

May 20, 2025
1 incident

Main API and Source Materials API are down

Resolved

Resolved May 20, 2025 at 3:36pm UTC

Main API recovered.

9 previous updates

May 19, 2025
1 incident

Main API is down

Resolved

Resolved May 19, 2025 at 11:55am UTC

Main API recovered.

1 previous update

May 18, 2025
1 incident

Main API is down

Resolved

Resolved May 18, 2025 at 11:19am UTC

Main API recovered.

3 previous updates

May 17, 2025
1 incident

Main API is down

Resolved

Resolved May 17, 2025 at 5:04am UTC

Main API recovered.

1 previous update

May 16, 2025
1 incident

Main API is down

Resolved

Resolved May 16, 2025 at 4:41am UTC

Main API recovered.

1 previous update

May 15, 2025
1 incident

Main API is down

Resolved

Resolved May 15, 2025 at 4:17am UTC

Main API recovered.

1 previous update

May 14, 2025
1 incident

Main API is down

Resolved

Resolved May 14, 2025 at 4:04am UTC

Main API recovered.

1 previous update

May 13, 2025
1 incident

Main API is down

Resolved

Resolved May 13, 2025 at 3:43am UTC

Main API recovered.

1 previous update

May 12, 2025
1 incident

Main API is down

Resolved

Resolved May 12, 2025 at 9:35am UTC

Main API recovered.

1 previous update

May 11, 2025
1 incident

Main API is down

Resolved

Resolved May 11, 2025 at 7:23pm UTC

Main API recovered.

5 previous updates

May 09, 2025
1 incident

Main API is down

Resolved

Resolved May 9, 2025 at 11:47pm UTC

Main API recovered.

1 previous update

May 08, 2025
1 incident

Main API is down

Resolved

Resolved May 8, 2025 at 11:08pm UTC

Main API recovered.

1 previous update

May 07, 2025
1 incident

Main API is down

Resolved

Resolved May 7, 2025 at 10:49pm UTC

Main API recovered.

1 previous update

May 06, 2025
1 incident

Main API is down

Resolved

Resolved May 6, 2025 at 10:10pm UTC

Main API recovered.

1 previous update

May 05, 2025
1 incident

Main API is down

Resolved

Resolved May 5, 2025 at 9:34pm UTC

Main API recovered.

1 previous update

May 04, 2025
1 incident

Main API is down

Resolved

Resolved May 4, 2025 at 9:24pm UTC

Main API recovered.

1 previous update

May 03, 2025
1 incident

Main API is down

Resolved

Resolved May 3, 2025 at 9:03pm UTC

Main API recovered.

1 previous update

May 02, 2025
1 incident

Main API is down

Resolved

Resolved May 2, 2025 at 8:45pm UTC

Main API recovered.

1 previous update

May 01, 2025
1 incident

Main API is down

Resolved

Resolved May 1, 2025 at 8:28pm UTC

Main API recovered.

1 previous update