Previous incidents

May 2025
May 31, 2025
1 incident

Main API is down

Downtime

Resolved May 31 at 10:53pm UTC

Main API recovered.

1 previous update
May 27, 2025
1 incident

Main API is down

Downtime

Resolved May 27 at 03:39am UTC

Main API recovered.

1 previous update
May 25, 2025
1 incident

Main API is down

Downtime

Resolved May 26 at 07:00am UTC

Root Cause Identified

We have completed our investigation into the incident and would like to share the root cause and resolution.

What happened:

The backend API became unavailable because the custom domain assignment for the API were not set, causing requests to the API's public endpoint to fail.

Resolution:

To immediately restore functionality, we provisioned a new domain for the backend API and updated the application to point to this new endpoint.

Next steps:

We are wo...

2 previous updates
May 23, 2025
1 incident

Main API is down

Downtime

Resolved May 23 at 11:00am UTC

Main API recovered.

1 previous update
May 22, 2025
1 incident

Main API is down

Downtime

Resolved May 22 at 10:15am UTC

Main API recovered.

3 previous updates
May 21, 2025
1 incident

Main API is down

Downtime

Resolved May 21 at 04:42am UTC

Main API recovered.

1 previous update
May 20, 2025
1 incident

Main API and Source Materials API are down

Downtime

Resolved May 20 at 03:36pm UTC

Main API recovered.

9 previous updates
May 19, 2025
1 incident

Main API is down

Downtime

Resolved May 19 at 11:55am UTC

Main API recovered.

1 previous update
May 18, 2025
1 incident

Main API is down

Downtime

Resolved May 18 at 11:19am UTC

Main API recovered.

3 previous updates
May 17, 2025
1 incident

Main API is down

Downtime

Resolved May 17 at 05:04am UTC

Main API recovered.

1 previous update
May 16, 2025
1 incident

Main API is down

Downtime

Resolved May 16 at 04:41am UTC

Main API recovered.

1 previous update
May 15, 2025
1 incident

Main API is down

Downtime

Resolved May 15 at 04:17am UTC

Main API recovered.

1 previous update
May 14, 2025
1 incident

Main API is down

Downtime

Resolved May 14 at 04:04am UTC

Main API recovered.

1 previous update
May 13, 2025
1 incident

Main API is down

Downtime

Resolved May 13 at 03:43am UTC

Main API recovered.

1 previous update
May 12, 2025
1 incident

Main API is down

Downtime

Resolved May 12 at 09:35am UTC

Main API recovered.

1 previous update
May 11, 2025
1 incident

Main API is down

Downtime

Resolved May 11 at 07:23pm UTC

Main API recovered.

5 previous updates
May 09, 2025
1 incident

Main API is down

Downtime

Resolved May 09 at 11:47pm UTC

Main API recovered.

1 previous update
May 08, 2025
1 incident

Main API is down

Downtime

Resolved May 08 at 11:08pm UTC

Main API recovered.

1 previous update
May 07, 2025
1 incident

Main API is down

Downtime

Resolved May 07 at 10:49pm UTC

Main API recovered.

1 previous update
May 06, 2025
1 incident

Main API is down

Downtime

Resolved May 06 at 10:10pm UTC

Main API recovered.

1 previous update
May 05, 2025
1 incident

Main API is down

Downtime

Resolved May 05 at 09:34pm UTC

Main API recovered.

1 previous update
May 04, 2025
1 incident

Main API is down

Downtime

Resolved May 04 at 09:24pm UTC

Main API recovered.

1 previous update
May 03, 2025
1 incident

Main API is down

Downtime

Resolved May 03 at 09:03pm UTC

Main API recovered.

1 previous update
May 02, 2025
1 incident

Main API is down

Downtime

Resolved May 02 at 08:45pm UTC

Main API recovered.

1 previous update
May 01, 2025
1 incident

Main API is down

Downtime

Resolved May 01 at 08:28pm UTC

Main API recovered.

1 previous update
April 2025
Apr 30, 2025
1 incident

Main API is down

Downtime

Resolved Apr 30 at 06:30pm UTC

Main API recovered.

1 previous update
Apr 29, 2025
1 incident

Main API is down

Downtime

Resolved Apr 29 at 05:54pm UTC

Main API recovered.

1 previous update
Apr 28, 2025
1 incident

Main API is down

Downtime

Resolved Apr 28 at 05:31pm UTC

Main API recovered.

1 previous update
Apr 27, 2025
1 incident

Main API is down

Downtime

Resolved Apr 27 at 05:10pm UTC

Main API recovered.

1 previous update
Apr 26, 2025
1 incident

Main API is down

Downtime

Resolved Apr 26 at 11:16pm UTC

Main API recovered.

1 previous update
Apr 25, 2025
1 incident

Main API is down

Downtime

Resolved Apr 25 at 11:04pm UTC

Main API recovered.

1 previous update
Apr 24, 2025
1 incident

Main API is down

Downtime

Resolved Apr 24 at 10:51pm UTC

Main API recovered.

1 previous update
Apr 23, 2025
1 incident

Main API is down

Downtime

Resolved Apr 23 at 10:20pm UTC

Main API recovered.

1 previous update
Apr 22, 2025
1 incident

Main API is down

Downtime

Resolved Apr 22 at 10:01pm UTC

Main API recovered.

1 previous update
Apr 21, 2025
1 incident

Main API is down

Downtime

Resolved Apr 21 at 09:28pm UTC

Main API recovered.

1 previous update
Apr 19, 2025
1 incident

Main API is down

Downtime

Resolved Apr 19 at 08:49pm UTC

Main API recovered.

1 previous update
Apr 18, 2025
1 incident

Main API is down

Downtime

Resolved Apr 18 at 07:46pm UTC

Main API recovered.

1 previous update
Apr 17, 2025
1 incident

Main API is down

Downtime

Resolved Apr 17 at 07:19pm UTC

Main API recovered.

1 previous update
Apr 16, 2025
1 incident

Main API is down

Downtime

Resolved Apr 16 at 07:09pm UTC

Main API recovered.

3 previous updates
Apr 15, 2025
1 incident

Main API is down

Downtime

Resolved Apr 15 at 05:11am UTC

Main API recovered.

1 previous update
Apr 14, 2025
1 incident

Main API is down

Downtime

Resolved Apr 14 at 04:43am UTC

Main API recovered.

1 previous update
Apr 13, 2025
1 incident

Main API is down

Downtime

Resolved Apr 13 at 04:15am UTC

Main API recovered.

1 previous update
Apr 12, 2025
1 incident

Main API is down

Downtime

Resolved Apr 12 at 04:09am UTC

Main API recovered.

1 previous update
Apr 11, 2025
1 incident

Main API is down

Downtime

Resolved Apr 11 at 04:04am UTC

Main API recovered.

1 previous update
Apr 10, 2025
1 incident

Main API is down

Downtime

Resolved Apr 10 at 03:27am UTC

Main API recovered.

1 previous update
Apr 09, 2025
1 incident

Main API is down

Downtime

Resolved Apr 09 at 03:24am UTC

Main API recovered.

1 previous update
Apr 08, 2025
1 incident

Main API is down

Downtime

Resolved Apr 08 at 03:02am UTC

Main API recovered.

1 previous update
Apr 07, 2025
1 incident

Main API is down

Downtime

Resolved Apr 07 at 02:55am UTC

Main API recovered.

1 previous update
Apr 06, 2025
1 incident

Main API is down

Downtime

Resolved Apr 06 at 02:28am UTC

Main API recovered.

1 previous update
Apr 05, 2025
1 incident

Main API is down

Downtime

Resolved Apr 05 at 02:10am UTC

Main API recovered.

1 previous update
Apr 04, 2025
1 incident

Main API is down

Downtime

Resolved Apr 04 at 02:00am UTC

Main API recovered.

1 previous update
Apr 03, 2025
1 incident

Main API is down

Downtime

Resolved Apr 03 at 01:35am UTC

Main API recovered.

1 previous update
Apr 02, 2025
1 incident

Main API is down

Downtime

Resolved Apr 02 at 01:16am UTC

Main API recovered.

1 previous update
Apr 01, 2025
1 incident

Main API is down

Downtime

Resolved Apr 01 at 12:54am UTC

Main API recovered.

1 previous update
March 2025
Mar 31, 2025
1 incident

Main API is down

Downtime

Resolved Mar 31 at 12:40am UTC

Main API recovered.

1 previous update
Mar 30, 2025
1 incident

Main API is down

Downtime

Resolved Mar 30 at 12:34am UTC

Main API recovered.

1 previous update
Mar 28, 2025
1 incident

Main API is down

Downtime

Resolved Mar 28 at 11:51pm UTC

Main API recovered.

1 previous update
Mar 27, 2025
1 incident

Main API is down

Downtime

Resolved Mar 27 at 11:38pm UTC

Main API recovered.

1 previous update
Mar 26, 2025
1 incident

Main API is down

Downtime

Resolved Mar 26 at 11:12pm UTC

Main API recovered.

1 previous update
Mar 25, 2025
1 incident

Main API is down

Downtime

Resolved Mar 25 at 10:45pm UTC

Main API recovered.

1 previous update
Mar 24, 2025
1 incident

Main API is down

Downtime

Resolved Mar 24 at 10:29pm UTC

Main API recovered.

1 previous update
Mar 23, 2025
1 incident

Main API is down

Downtime

Resolved Mar 23 at 10:02pm UTC

Main API recovered.

1 previous update
Mar 22, 2025
1 incident

Main API is down

Downtime

Resolved Mar 22 at 09:01pm UTC

Main API recovered.

1 previous update
Mar 21, 2025
1 incident

Main API is down

Downtime

Resolved Mar 21 at 08:25pm UTC

Main API recovered.

1 previous update
Mar 19, 2025
1 incident

Main API is down

Downtime

Resolved Mar 19 at 07:19pm UTC

Main API recovered.

1 previous update
Mar 18, 2025
1 incident

Main API is down

Downtime

Resolved Mar 18 at 06:52pm UTC

Main API recovered.

1 previous update
Mar 17, 2025
1 incident

Main API is down

Downtime

Resolved Mar 17 at 06:39pm UTC

Main API recovered.

1 previous update
Mar 16, 2025
1 incident

Main API is down

Downtime

Resolved Mar 16 at 06:03pm UTC

Main API recovered.

3 previous updates
Mar 15, 2025
1 incident

Main API is down

Downtime

Resolved Mar 15 at 05:23pm UTC

Main API recovered.

1 previous update
Mar 14, 2025
1 incident

Main API is down

Downtime

Resolved Mar 14 at 04:44pm UTC

Main API recovered.

1 previous update
Mar 13, 2025
1 incident

Main API is down

Downtime

Resolved Mar 13 at 04:28pm UTC

Main API recovered.

1 previous update
Mar 12, 2025
1 incident

Main API is down

Downtime

Resolved Mar 12 at 04:18pm UTC

Main API recovered.

1 previous update
Mar 11, 2025
1 incident

Main API is down

Downtime

Resolved Mar 11 at 04:03pm UTC

Main API recovered.

1 previous update
Mar 10, 2025
1 incident

Main API is down

Downtime

Resolved Mar 10 at 03:17pm UTC

Main API recovered.

1 previous update
Mar 09, 2025
1 incident

Main API is down

Downtime

Resolved Mar 09 at 03:06pm UTC

Main API recovered.

1 previous update
Mar 08, 2025
1 incident

Main API is down

Downtime

Resolved Mar 08 at 02:30pm UTC

Main API recovered.

1 previous update
Mar 07, 2025
1 incident

Main API is down

Downtime

Resolved Mar 07 at 02:10pm UTC

Main API recovered.

1 previous update
Mar 06, 2025
1 incident

Main API is down

Downtime

Resolved Mar 06 at 01:42pm UTC

Main API recovered.

1 previous update
Mar 05, 2025
1 incident

Main API is down

Downtime

Resolved Mar 05 at 01:26pm UTC

Main API recovered.

1 previous update
Mar 04, 2025
1 incident

Main API is down

Downtime

Resolved Mar 04 at 12:59pm UTC

Main API recovered.

1 previous update
Mar 03, 2025
1 incident

Main API is down

Downtime

Resolved Mar 03 at 12:34pm UTC

Main API recovered.

1 previous update
Mar 02, 2025
1 incident

Main API is down

Downtime

Resolved Mar 02 at 12:03pm UTC

Main API recovered.

1 previous update
Mar 01, 2025
1 incident

Main API is down

Downtime

Resolved Mar 01 at 11:24am UTC

Main API recovered.

1 previous update