Previous incidents
Outage with Google services
Resolved Jun 13 at 01:10am UTC
Google services are now restored.
Thank you for your patience.
1 previous update
Main API is down
Resolved Jun 12 at 01:16pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Jun 07 at 09:13am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Jun 04 at 10:18pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Jun 03 at 09:16pm UTC
Main API recovered.
3 previous updates
Main API is down
Resolved Jun 02 at 03:53am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 31 at 10:53pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 27 at 03:39am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 26 at 07:00am UTC
Root Cause Identified
We have completed our investigation into the incident and would like to share the root cause and resolution.
What happened:
The backend API became unavailable because the custom domain assignment for the API were not set, causing requests to the API's public endpoint to fail.
Resolution:
To immediately restore functionality, we provisioned a new domain for the backend API and updated the application to point to this new endpoint.
Next steps:
We are wo...
2 previous updates
Main API is down
Resolved May 23 at 11:00am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 22 at 10:15am UTC
Main API recovered.
3 previous updates
Main API is down
Resolved May 21 at 04:42am UTC
Main API recovered.
1 previous update
Main API and Source Materials API are down
Resolved May 20 at 03:36pm UTC
Main API recovered.
9 previous updates
Main API is down
Resolved May 19 at 11:55am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 18 at 11:19am UTC
Main API recovered.
3 previous updates
Main API is down
Resolved May 17 at 05:04am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 16 at 04:41am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 15 at 04:17am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 14 at 04:04am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 13 at 03:43am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 12 at 09:35am UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 11 at 07:23pm UTC
Main API recovered.
5 previous updates
Main API is down
Resolved May 09 at 11:47pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 08 at 11:08pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 07 at 10:49pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 06 at 10:10pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 05 at 09:34pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 04 at 09:24pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 03 at 09:03pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 02 at 08:45pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved May 01 at 08:28pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 30 at 06:30pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 29 at 05:54pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 28 at 05:31pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 27 at 05:10pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 26 at 11:16pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 25 at 11:04pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 24 at 10:51pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 23 at 10:20pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 22 at 10:01pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 21 at 09:28pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 19 at 08:49pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 18 at 07:46pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 17 at 07:19pm UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 16 at 07:09pm UTC
Main API recovered.
3 previous updates
Main API is down
Resolved Apr 15 at 05:11am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 14 at 04:43am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 13 at 04:15am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 12 at 04:09am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 11 at 04:04am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 10 at 03:27am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 09 at 03:24am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 08 at 03:02am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 07 at 02:55am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 06 at 02:28am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 05 at 02:10am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 04 at 02:00am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 03 at 01:35am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 02 at 01:16am UTC
Main API recovered.
1 previous update
Main API is down
Resolved Apr 01 at 12:54am UTC
Main API recovered.
1 previous update